Article 1. Definitions

In these Terms and Conditions, the following terms shall have the meanings set out below, unless explicitly stated otherwise:

Contractor: Studio Sajin, based in The Hague, registered with the Chamber of Commerce under number 42011154.
Client: The natural person or legal entity who enters into an agreement with the Contractor or is negotiating to do so.
Agreement / Assignment: The agreement under which the Contractor undertakes to perform certain services (including photography, videography, and social media management) for the Client.
Work / Deliverables: All products created by the Contractor, including but not limited to photos, videos, texts, social media content, and concepts.

Article 2. Applicability

• These Terms and Conditions apply to all quotations, offers, services, agreements, and deliveries of products or services by or on behalf of the Contractor.

• Any deviations from these Terms and Conditions are only valid if explicitly agreed upon in writing.

• Any terms and conditions used by the Client are expressly rejected.

Article 3. Quotations and Offers

• All quotations and offers by the Contractor are non-binding, unless a specific acceptance period is stated. Standard quotations are valid for 14 days.

• An offer or quotation expires if the product or service it relates to is no longer available.

• All prices are exclusive of VAT and other government charges, as well as any additional costs related to the agreement (such as travel expenses at €0.30 per kilometer, equipment rental, or location rental), unless stated otherwise.

• Travel costs are calculated from The Hague at €0.30 per kilometer, unless agreed otherwise.

Article 4. Execution of the Agreement

• The Contractor will perform the assignment to the best of their knowledge and ability, based on current professional standards.

• Where the assignment is of a creative nature (such as photography or videography), the Contractor retains artistic freedom in execution, selection, and editing of the deliverables.

• The Client is responsible for providing all necessary information, login credentials (for social media accounts), and materials required for the execution of the assignment in a timely manner.

• Delays caused by the Client failing to provide necessary information will be at the Client’s expense and risk.

Article 5. Social Media Management (if applicable)

• If the assignment includes managing social media channels, the Contractor will make reasonable efforts to achieve agreed goals (such as reach, engagement, or posting frequency). These are obligations of effort, not guaranteed results, due to dependency on third-party platforms (such as Meta, TikTok, LinkedIn).

• The Contractor is not liable for changes in policies, algorithms, or technical issues of these platforms.

• If a Client’s account is blocked or removed by a platform, and this is not due to intentional misconduct or gross negligence by the Contractor, the Contractor cannot be held liable.

Article 6. Delivery and Delivery Time

• Any stated delivery times (for example, for edited photos or final video edits) are indicative and not strict deadlines, unless explicitly agreed otherwise in writing.

• If a delivery time is exceeded, the Client must provide written notice of default and allow a reasonable additional period for completion.

Article 7. Payment and Invoicing

• Payment must be made within 14 days of the invoice date, using the payment method specified by the Contractor.

• For larger projects or ongoing social media services, the Contractor may require a 30% upfront payment or work with monthly invoicing in advance.

• In case of late payment, the Client is automatically in default and owes statutory (commercial) interest as well as any applicable collection costs.

• The Contractor reserves the right to suspend work and/or withhold delivery of deliverables until full payment has been received.

Article 8. Copyright and Licensing

• All copyright of the work created by the Contractor remains with the Contractor at all times.

• After full payment, the Client receives a non-exclusive, non-transferable license to use the work, limited to the agreed purpose, channel, and/or duration.

• The Client is not permitted to alter the delivered work without prior written consent from the Contractor. This includes, but is not limited to, adding filters, cropping, or applying color adjustments to photos or videos.

• When publishing the work, the Client must credit or tag the Contractor where possible and customary.

• The Client may not use the work before full payment has been made.

• The Contractor retains the right to use the work for their own promotional purposes, including portfolio, website, and social media, unless agreed otherwise in writing.

Article 9. Portrait Rights and Locations

• The Contractor assumes that the Client has obtained all necessary permissions and rights (including portrait rights) from individuals and location owners involved in the assignment.

• The Client indemnifies the Contractor against any claims from third parties related to portrait rights or property rights.

Article 10. Liability

• The Contractor’s liability is limited to direct damages and is capped at the invoice amount of the relevant assignment (or, in the case of ongoing work, the invoice amount of the past three months).

• The Contractor is not liable for indirect damages, including but not limited to consequential damages, loss of profit, missed savings, reputational damage, or data loss (such as loss of social media followers).

Article 11. Cancellation and Termination

• If the Client cancels a shoot or one-time assignment less than 48 hours before the scheduled start, 50% of the agreed fee is due. If cancelled less than 24 hours before, 75% is due.

• Ongoing agreements (such as monthly social media management) are entered into for an indefinite period unless agreed otherwise. These may be terminated in writing by either party with one calendar month’s notice.

Article 12. Confidentiality

• Both parties are obligated to maintain confidentiality regarding all confidential information obtained during the agreement. This includes login credentials, business strategies, and client data.

Article 13. Governing Law and Disputes

• All legal relationships involving the Contractor are governed exclusively by Dutch law.

• Any disputes shall be submitted exclusively to the competent court in the district where the Contractor is established, unless mandatory law provides otherwise.

In case of discrepancies between translations, the Dutch version of these Terms and Conditions shall prevail.